tomcat service on windows gives Error while trying to execute startup sequence

Pentaho 5.4 new installation on windows server 2012 with 64 bit Java 7.
I have replaced the tomcat bin directory with a 64 bit version.

1) The server starts fine with executed from a command prompt with admin privileges (start_pentaho.bat)
2) The Windows service does not start pentaho properly. Tomcat starts, but browsing to :8080 gives the error below



I thought it may be permission error, but even giving the service the Administrator credentials doesn't change the problem.
I can't find log entries which help me understand. What is different about the start sequence of the service vs the command prompt?
Because it's running as a service I don't know how to see the console but I've been looking in the log files.


One or more system listeners failed. These are set in the systemListeners.xml. org.pentaho.platform.api.engine.PentahoSystemException: PentahoSystem.ERROR_0014 - Error while trying to execute startup sequence for org.pentaho.platform.scheduler2.quartz.EmbeddedQuartzSystemListener
Please see the server console for more details on each error detected.